Level 3 Crowd Safety: Introduction to Crowd Science

The aim of this course is to provide an insight into the causes (and prevention) of crowd related disasters. The objective of this course is to provide the learner with the relevant tools and methods to assess crowd safety and crowd risk analysis in places of public assembly.To pass this course, the learner must complete all the modules online via videos provided. A 15-question multiple choice quiz will follow. You will need to gain 80% or higher to pass the course. A time limit of 1 hour is provided to answer the questions, with three attempts permitted if required.

Level 5 Crowd Safety Course: Applied Crowd Science

The Introduction to Crowd Science course is a Level 5 qualification (IIRSM and Highfield). On this course, we cover the crowd science and risk analysis tools with their application for planning and managing places of public assembly in depth. We expand on all the themes in the Level 3 Fundamentals course and provide an extensive range of documents for your studies. This course includes the 3D Crowds crowd visualising software. Course Duration: This course can be taken today via the e-learning system where you can navigate through the course at your own pace of around maximum 25 hours learning. Alternatively, you can join a 3 day in classroom or online learning group hosted by JAM. AssessmentTo pass this course, the learner must complete all modules via watching the videos provided or attending the face to face 3 day course. This course is marked via 2 assessments: The first assessment paper is an essay discussing the development, application and a critical analysis of crowd science (crowd modelling and crowd dynamics). The minimum word count is 1,500 words. There is no upper limit to the word count.  The second assessment paper is an essay discussing the development, application, and uses of the various models discussed in the lectures. You must include examples of the modelling tools for an event including a critical analysis of their application. DIM-ICE, Density and flow rates, Risk and Congestion Mapping, RAMP Analysis, Decision Support Analysis, related to an event of your choice. Again, the minimum word count is 1,500 words. There is no upper limit to the word count.  For both assessments you need to reach a minimum pass rate of 50%.

Level 2 Customer Service

Whether the Highfield Level 2 Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks.Areas coveredCustomer service principlesCustomers’ needs and expectationsBehaviour and interpersonal skillsResponding to problems or complaintsWho is it aimed at?The course is useful for staff, managers and apprentices working within any business. It may be useful for any learner looking to gain a recognised level 2 qualification in customer service.PrerequisitesNo prior knowledge neededTypical Duration3 - 4 hoursHow It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market-leading expertsrelevant photography and illustrationsmulti-generational content and style

Principles Of The Role Of A Fire Marshal Level 2

This course offers a comprehensive guide to best practice when it comes to fire safety. Ideal for managers, supervisors, team leaders, fire marshals and staff working in any area where there is a potential risk of fire.The course is also ideal for employee inductions, as refresher training for existing staff or for those looking to go on to achieve a recognised level 2 fire safety qualification.Areas Covered Introduction to fire safetyThe characteristics of fireFire safety legislationAssessing and managing riskWho Is It Aimed At? This course is particularly useful for managers, supervisors and fire marshals and all staff working in any area of the business where there is the potential risk of fire. It is also ideal for anyone taking a level 2 fire safety qualification.The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.PrerequisitesNo prior knowledge neededTypical Duration2 - 3 hoursHow It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Accreditation This e-learning course is a Highfield Qualifications accredited programme. More information is available at https://www.highfieldqualifications.com/This e-learning course is CPD accredited. Completion of this course after 18 October 2019 entitles the learner to 3 CPD points. More information can be found at https://cpduk.co.uk/explainedWhy Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market-leading expertsrelevant photography and illustrationsmulti-generational content and style

Paediatric First Aid

The e-learning can form part of blended learning if at least 6 hours of the training is face to face; a minimum of 12 hours of learning is provided to learners (when combined with time spent face to face) and; learners’ skills and knowledge is assessed in full during the face-to-face part of the course, in accordance with the qualification specification.Areas coveredRoles and responsibilities of a paediatric first-aiderAssessing an emergency situationProviding first aid to an infant or child who is unresponsive, choking or has external bleedingProviding first aid to an infant or a child with a suspected bone fracture or dislocation; head, neck or back injuryAn infant or a child with a condition that affects the ears, eyes and nose; burns or scalds; an acute medical condition or sudden illness; a minor injury; shockAn infant or a child experiencing the effects of extreme heat or coldAn infant or child who has sustained an electric shock or been poisonedProviding first aid to an infant or child with anaphylaxisWho is it aimed at?Anyone looking after infants and children such as carers, childminders and schools.Pre-requisitesNo prior knowledge needed.Duration 6 to 8 hoursHow it works Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real life context.Learners are assessed at the end of the course by multiple-choice questions.Certification/accreditation Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Why choose Highfield e-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning course are:Interactive exercises/gamingMedia-rich contentInteractive 3D scenariosContent provided by sector-leading expertsRelevant photography and illustrationsMulti-generational content and style​

First Aid at Work

Highfield’s First Aid at Work e-learning course gives learners the opportunity to undertake online first-aid training and go on to achieve the level 3 award in first aid at work (RQF) or first aid at work at SCQF level 6.This e-learning course can replace 1 day of the 3-day first aid at work (RQF) course or first aid at work at SCQF level 6 course that are run through recognised Highfield Qualifications centres. This e-learning also covers other practical areas of the course, such as CPR, so is great for reinforcing competency and refresher training.Areas coveredUnderstanding the role and responsibilities of a first-aiderAssessing an incidentManaging an unresponsive casualtyRecognising and assisting a choking casualtyManaging a casualty – external bleeding and shockManaging a casualty – minor injuryConducting a secondary surveyAdministering first aid to a casualty with injuries to their bonesAdministering first aid to a casualty with head and spinal injuriesAdministering first aid to a casualty with suspected chest injuriesAdministering first aid to a casualty with burns or eye injuriesAdministering first aid to a casualty with sudden poisoning or anaphylaxisAdministering first aid to a casualty with a major illnessWho is it aimed at?The course is ideal for any employee or manager who wishes to become a first-aider in the workplace.PrerequisitesNo prior knowledge neededTypical Duration4 - 5 hoursHow It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Accreditation This e-learning course is a Highfield Qualifications accredited programme. More information is available at https://www.highfieldqualifications.com/Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style

Food Safety Level 3

Around 95% of inspected businesses score a hygiene rating of 3 or above.Make sure you’re not one of the 5% who doesn’t. This course is ideal for anyoneoperating in a supervisory role as it provides more advanced knowledge andunderstanding of the subject. Although it does not provide a qualificationitself, the training meets all legal requirements and offers full compliance forsupervisors within the food industry without the need to attend a 3-day course.Areas covered• Introduction to food safety• Microbiological hazards• Contamination hazards and controls• Food poisoning• Personal hygiene and training• Premises and equipment• Cleaning and disinfection• Pest management• Food safety management systems (HACCP)• Controls and monitoring from purchase to service• Food safety legislation and enforcement• Optional revision questionsWho is it aimed at?Employees working in a supervisory role,including managers, supervisors and chefs. It canalso be used as part of the on-programme element of theapprenticeship standards and can support the knowledge,skills and behaviours apprentices need to effectivelyintegrate into the workplace.Multi-device compatibleThis course is compatible with mostpopular desktops, tablets and mobiledevices.Key details at a glanceDuration: 9 – 14 hoursAssessment: Multiple-choice questionsCertificated: Yes – Highfield Completion Certificate

Food Safety Level 2

Public confidence in food safety is a major concern for any food business. Withincreasing public, media and legislative scrutiny, food businesses need to get itright first time, every time. As well as helping ensure your staff understand theirrole in maintaining food safety, the e-learning also provides all the knowledgeand understanding required for a learner to go on to achieve any Level 2 FoodSafety (RQF) qualification with an approved training provider.Areas covered• Introduction to food safety• Microbiological hazards• Food poisoning and its control• Contamination hazards and controls• HACCP from delivery to service• Personal hygiene• Food premises and equipment• Food pests and pest control• Cleaning and disinfection• Food safety enforcementWho is it aimed at?Regulations require that anyone involved in foodhandling must be appropriately trained in foodsafety. The course is aimed at anyone who works wherefood is cooked, prepared or handled. The course canalso be used as part of the on-programme element ofthe new apprenticeship standards, and can support theknowledge, skills and behaviours apprentices need toeffectively integrate into the workplace.Key details at a glanceDuration: 4 – 5 hoursAssessment: Multiple-choice questionsCertificated: Yes – Highfield Completion Certificate

Food Safety Level 1

Food businesses must, by law, ensure that all staff have received the appropriate level of safety and hygiene training commensurate with their role and risk. It is a useful induction programme for those undertaking work-experience in a food business, and for anyone with a keen interest in learning more about the basic principles of food safety and hygiene.This online course is suitable for those working in a catering environment who are not directly involved in the preparation or handling of high-risk foods, but work in an environment where food is handled elsewhere or only deal with low-risk foods. It is also ideal for those working with pre-packaged or wrapped food.Highfield e-learning’s Food Safety Level 1 course has been written by one of the world’s leading food safety experts, Richard Sprenger, and is accredited by the UK’s leading organisation for regulated food safety qualifications.Course contentIntroduction to food safetyMicrobiological hazardsFood poisoning and its controlContamination hazards and controlsSafe handling and the storage of foodPersonal hygieneFood pests and pest controlCleaning and disinfectionWhy should I choose this course?This food safety training course is suitable for those working in a low-risk catering environment or for keen home-cooks who would like to understand more about food safety and hygiene. Our courses simplify even the most complex of subjects through media and content-rich exercises that motivate and engage learners. Our Food Safety Level 1 course is packed with:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and styleCourse durationThe course will typically take 2 to 3 hours to complete, however as this food safety training is hosted online, learners can complete each module at a time and pace to suit them.Our LMS provides comprehensive reports, including progress reports, so that trainers or managers can ensure the course is completed to suit training or business needs.Entry requirementsThere are no prerequisites to study this course, though a basic understanding of principles of food safety will be beneficial.Test and certificationThe course is assessed by multiple-choice questions at the end of the course. Learners must score 100% in order to pass.If the learner does not achieve 100% first time, they will be taken back to review the module with which they have struggled. They can then retry the multiple-choice questions as many times as necessary to pass the course.Please note: this course does not provide a qualification itself but does meet mandatory training requirements. If you wish to achieve a recognised level 1 food safety qualification you must sit an exam with a recognised training provider (you can still use the e-learning as the knowledge element of the training). Find a training provider here.You will receive an electronic copy of your certificate immediately on completion of the course. This certificate, which is the equivalent of the old basic food hygiene certificate, may be printed and used as evidence that you have been trained in food hygiene to the appropriate level.AccessibilityThis course features a full audio voiceover, a glossary of terms and a transcript for users that are hard of hearing. 

HACCP Level 3 Catering

Learn how to effectively manage HACCP within your business with our newHACCP for Caterers level 3 online e-slides course. This course has beendeveloped for caterers to gain a better understanding of how HACCP can besimply applied to the catering environment. It is also ideal for those learnerswho wish to go on to achieve a level 3 HACCP catering qualification.Areas covered• Definition and importance of HACCPand legislation/best practice• Food safety hazards and types,prerequisite programmes• CODEX 12 logical implementation,steps of HACCP, the HACCP team• Users and flow diagrams• Hazard analysis• Critical control points, critical limits,targets, tolerances• Monitoring procedures• Corrective actions• Validation of the plan and verificationprocedures• Documentation and record keepingWhy e-slides?Our e-slides combine the comprehensive content ofour trusted training materials with engaging interactiveelements, all of which can be delivered anywhere there is aninternet connection – so learners no longer have to worry about acourse not running in their local area. They also allow learners tocomplete courses in their own time at a location that suits them.What’s included?• E-slides covering all of the key learningobjectives (8 modules) of the level 3 qualification• Interactive exercises to help learners absorbthe essential learning outcomes• Detailed notes• End of module tests to ensure learning has been retained• A digital copy of the Intermediate HACCP book• Customised branding and translation options on requestKey details at a glanceDuration: Self-pacedAssessment: Multiple-choice questionsCertificated: Yes – Highfield Completion Certificate

HACCP Level 3 Manufacturing

Learn how to effectively manage HACCP within your business with our new HACCPin manufacturing level 3 online e-slides course. This course has been developedfor manufacturers to gain a better understanding of how HACCP can be simplyapplied to the manufacturing environment. It is also ideal for those learners whowish to go on to achieve a level 3 HACCP manufacturing qualification.Areas covered• Definition and importance of HACCP• Legislative requirements for HACCP;due diligence; HACCP principles• Food safety hazards and types;prerequisite programmes• CODEX 12 logical implementationsteps of HACCP; the HACCP team• Describing food production processes• Flow diagrams• Hazard analysis• Critical control points• Critical limits; targets; tolerances• Monitoring procedures• Corrective actions• Verification; validation; review• Documentation and record keepingWhy e-slides?Our e-slides combine the comprehensive content ofour trusted training materials with engaging interactiveelements, all of which can be delivered anywhere there is aninternet connection – so learners no longer have to worry abouta course not running in their local area. They also allow learners tocomplete courses in their own time at a location that suits them.What’s included?• E-slides covering all of the key learning objectives(8 modules) of the level 3 qualification• Interactive exercises to help learners absorb theessential learning outcomes• Detailed notes• End of module tests to ensure learning has been retained• A digital copy of the Intermediate HACCP book• Customised branding and translation options on requestKey details at a glanceDuration: Self-pacedAssessment: Multiple-choice questionsCertificated: Yes – Highfield Completion Certificate

Manual Handling

This course offers a comprehensive guide to best practice when it comes to manual handling. Ideal as part of a staff induction, as refresher training for existing staff or for those looking to go on to achieve a recognised manual handling qualification.Areas CoveredThe definition of manual handlingThe LITE stairway to safetySafe lifting techniquesCorrecting lifting techniquesLifting with more than one personExamples of manual handlingWho Is It Aimed At? Ideal for employee inductions, refresher training or anyone who will be involved in manual handling as part of their job role.The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.PrerequisitesNo prior knowledge neededTypical Duration30 - 40 minutesHow It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style

Introduction to Working at Height

Falls from a height are among the most common workplace accidents to occur across multiplesectors and are one of the most frequent causes of accidental death and major injuries. This onlinetraining course is the ideal introduction to the subject of Working at Height; packed with currentinformation, from planning and employing safe systems of work and the use of access equipmentto the hazards and risks of working at height.Areas covered• What is working at height• Planning work at height• The work at height hierarchy of control• Hierarchy activity• Safe systems for working at height• Equipment for working at height• Protective/preventative equipment• Equipment selection activity• Rooftops and fragile surfaces• Voids and holes• Situational awareness• Hazard spotting exercise• Risk assessments• Knowing when to cease work• Summary and assessmentWho is it aimed at?This online training course is suitable for all employees, particularly new starter inductions, where a basic understanding of working at height is required.Key details at a glanceDuration: 40 - 90 minutesAssessment: Multiple-choice questionsCertificated: Yes – Highfield Completion Certificate

Infection Prevention and Control

Communication

The Highfield e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication.Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.Areas CoveredThe communication cycleCommunication in different contextsTypes of communicationBarriers to communicationInclusive communicationOvercoming barriers to communicationEffective communication in the workplaceConsequences of ineffective communicationWho Is It Aimed At? Highfield e-learning’s Short Course in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees.The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.PrerequisitesNo prior knowledge needed.Typical Duration20 - 40 minutes.How It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style

Anaphylaxis and Autoinjectors

Highfield’s Anaphylaxis and Autoinjector Short Course is designed to help you understand the risks of a severe allergic reaction and how to administer emergency treatment.The course outlines how anaphylaxis can be caused by a broad range of ‘triggers’, such as insect stings, foods, for example nuts and shellfish, latex and medicines, such as penicillin.Learners will also learn how to recognise the symptoms and identify how to administer first aid to a casualty who is suffering from anaphylaxis.Areas coveredReactions to allergensAnaphylaxisAn employee’s responsibilityAdrenaline autoinjectorsCommon traitsWho Is It Aimed At?Any employee or manager working in an environment where an understanding of anaphylaxis and autoinjectors would be beneficial. This course can be used as a stand-alone module or included in an induction programme.PrerequisitesNo prior knowledge needed.Duration20 to 40 minutes.How It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Accreditation This e-learning course is a Highfield Qualifications accredited programme. More information is available at https://www.highfieldqualifications.com/Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style

Introduction to Environmental Awareness

Our introduction to environmental awareness e-learning course is designedto help learners understand what the environment is and why it is importantto protect it. Learners will learn about different types of pollution, how ithappens and why it is important to prevent it. Learners will come to understandhow reducing our negative impact on the environment will also have benefitsto our health and to the economy. Finally, learners will find out their legalresponsibilities when dealing with waste and the consequences of ignoringthem.Areas covered• What the environmentis and why it is important• What pollution is• The main types of pollution• The costs of pollution to our health, economy and environment• What bioaccumulation is and how it can occur• Environmental aspects and their impacts• The journey pollution takes• Waste, air and water management• Our legal responsibilities when dealing with waste and the consequences of ignoring themWho is it aimed at?All staff, particularly new starters, where a basicunderstanding of the environment is required.Key details at a glanceDuration: 60 - 90 minutesAssessment: Multiple-choice questionsCertificated: Yes – Highfield Completion Certificate

Understanding Stewarding at Spectator Events

The content of this course perfectly matches the knowledge components syllabus of the Highfield Level 2 Award in Understanding Stewarding at Spectator Events (RQF).The course may also be used to underpin the knowledge required of the level 2 NVQ certificate in spectator safety qualification. Please note, this e-learning course does not provide a qualification. Learners need to take training and assessment through an appropriate approved training provider to gain a qualification. Areas coveredPrepare for spectator eventsControl the entry, exit and movement of people at spectator eventsMonitoring spectators and dealing with crowd problemsDealing with accidents and emergenciesWho is it aimed at?The course is useful for anyone looking to work as a steward at spectator events. It may be particularly useful for learners looking to gain a recognised level 2 qualification in spectator safety. PrerequisitesNo prior knowledge neededTypical Duration6 – 7 hours How It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Accreditation This e-learning course is a Highfield Qualifications accredited programme. More information is available at https://www.highfieldqualifications.com/Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style

Spectator Safety

This innovative, multi-device e-learning course provides learners with the knowledge they need to go on to achieve a level 2 understanding stewarding at spectator events qualification in a fun and interactive way. Learners successfully completing this course and its subsequent assessment will achieve the knowledge components of the Highfield Level 2 NVQ Certificate in Spectator Safety (RQF).  Please note, this e-learning course does not provide a qualification. Learners need to take training and assessment through an appropriate approved training provider to gain a qualification. Why choose a Highfield course? Highfield e-learning makes the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage. What makes us different is that our e-learning uses:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and styleand much moreWhat does it cover?The content of this course perfectly matches the knowledge components of the Highfield Level 2 NVQ Certificate in Spectator Safety and the Highfield Level 2 Award in Understanding Stewarding at Spectator Events (RQF). The topics covered include:prepare for spectator eventscontrol the entry, exit and movement of people at spectator eventsmonitor spectators and deal with crowd problemsdeal with accidents and emergenciesmanaging conflictsupporting the work of the team and organisation