Level 3 Crowd Safety: Introduction to Crowd Science
The aim of this course is to provide an insight into the causes (and prevention) of crowd related disasters. The objective of this course is to provide the learner with the relevant tools and methods to assess crowd safety and crowd risk analysis in places of public assembly.To pass this course, the learner must complete all the modules online via videos provided. A 15-question multiple choice quiz will follow. You will need to gain 80% or higher to pass the course. A time limit of 1 hour is provided to answer the questions, with three attempts permitted if required.
Level 5 Crowd Safety Course: Applied Crowd Science
The Applied Crowd Science course is a Level 5 qualification (Highfield). In this course, we cover crowd science and risk analysis tools with their application for planning and managing places of public assembly in depth. There are 16 modules/topics in this course. We expand on all the themes in the Fundamentals course and provide an extensive range of documents for your studies.Aims and objectivesThis course aims to provide insight into the causes (and prevention) of crowd-related disasters. The objective of this course is to provide the user with the relevant tools and methods to assess crowd safety and crowd risk analysis in places of public assembly. To pass this course, the learner must submit two written assignments and attain more than 70% (pass). The assessment papersThe first assessment paper is an essay discussing the development, application and critical analysis of crowd science (crowd modeling and crowd dynamics). The minimum word count is 1,500 words. There is no upper limit to the word count.The second assessment paper is an essay discussing the development, application, and uses of the various models discussed in the lectures. You must include examples of the modeling tools for an event including a critical analysis of their application. Again, the minimum word count is 1,500 words. There is no upper limit to the word count.
Level 2 Customer Service
Whether the Highfield Level 2 Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks.Areas coveredCustomer service principlesCustomers’ needs and expectationsBehaviour and interpersonal skillsResponding to problems or complaintsWho is it aimed at?The course is useful for staff, managers and apprentices working within any business. It may be useful for any learner looking to gain a recognised level 2 qualification in customer service.PrerequisitesNo prior knowledge neededTypical Duration3 - 4 hoursHow It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market-leading expertsrelevant photography and illustrationsmulti-generational content and style
Principles Of The Role Of A Fire Marshal Level 2
This course offers a comprehensive guide to best practice when it comes to fire safety. Ideal for managers, supervisors, team leaders, fire marshals and staff working in any area where there is a potential risk of fire.The course is also ideal for employee inductions, as refresher training for existing staff or for those looking to go on to achieve a recognised level 2 fire safety qualification.Areas Covered Introduction to fire safetyThe characteristics of fireFire safety legislationAssessing and managing riskWho Is It Aimed At? This course is particularly useful for managers, supervisors and fire marshals and all staff working in any area of the business where there is the potential risk of fire. It is also ideal for anyone taking a level 2 fire safety qualification.The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.PrerequisitesNo prior knowledge neededTypical Duration2 - 3 hoursHow It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Accreditation This e-learning course is a Highfield Qualifications accredited programme. More information is available at https://www.highfieldqualifications.com/This e-learning course is CPD accredited. Completion of this course after 18 October 2019 entitles the learner to 3 CPD points. More information can be found at https://cpduk.co.uk/explainedWhy Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market-leading expertsrelevant photography and illustrationsmulti-generational content and style
Paediatric First Aid
The e-learning can form part of blended learning if at least 6 hours of the training is face to face; a minimum of 12 hours of learning is provided to learners (when combined with time spent face to face) and; learners’ skills and knowledge is assessed in full during the face-to-face part of the course, in accordance with the qualification specification.Areas coveredRoles and responsibilities of a paediatric first-aiderAssessing an emergency situationProviding first aid to an infant or child who is unresponsive, choking or has external bleedingProviding first aid to an infant or a child with a suspected bone fracture or dislocation; head, neck or back injuryAn infant or a child with a condition that affects the ears, eyes and nose; burns or scalds; an acute medical condition or sudden illness; a minor injury; shockAn infant or a child experiencing the effects of extreme heat or coldAn infant or child who has sustained an electric shock or been poisonedProviding first aid to an infant or child with anaphylaxisWho is it aimed at?Anyone looking after infants and children such as carers, childminders and schools.Pre-requisitesNo prior knowledge needed.Duration 6 to 8 hoursHow it works Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real life context.Learners are assessed at the end of the course by multiple-choice questions.Certification/accreditation Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Why choose Highfield e-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning course are:Interactive exercises/gamingMedia-rich contentInteractive 3D scenariosContent provided by sector-leading expertsRelevant photography and illustrationsMulti-generational content and style
First Aid at Work
Highfield’s First Aid at Work e-learning course gives learners the opportunity to undertake online first-aid training and go on to achieve the level 3 award in first aid at work (RQF) or first aid at work at SCQF level 6.This e-learning course can replace 1 day of the 3-day first aid at work (RQF) course or first aid at work at SCQF level 6 course that are run through recognised Highfield Qualifications centres. This e-learning also covers other practical areas of the course, such as CPR, so is great for reinforcing competency and refresher training.Areas coveredUnderstanding the role and responsibilities of a first-aiderAssessing an incidentManaging an unresponsive casualtyRecognising and assisting a choking casualtyManaging a casualty – external bleeding and shockManaging a casualty – minor injuryConducting a secondary surveyAdministering first aid to a casualty with injuries to their bonesAdministering first aid to a casualty with head and spinal injuriesAdministering first aid to a casualty with suspected chest injuriesAdministering first aid to a casualty with burns or eye injuriesAdministering first aid to a casualty with sudden poisoning or anaphylaxisAdministering first aid to a casualty with a major illnessWho is it aimed at?The course is ideal for any employee or manager who wishes to become a first-aider in the workplace.PrerequisitesNo prior knowledge neededTypical Duration4 - 5 hoursHow It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Accreditation This e-learning course is a Highfield Qualifications accredited programme. More information is available at https://www.highfieldqualifications.com/Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style
Manual Handling
This course offers a comprehensive guide to best practice when it comes to manual handling. Ideal as part of a staff induction, as refresher training for existing staff or for those looking to go on to achieve a recognised manual handling qualification.Areas CoveredThe definition of manual handlingThe LITE stairway to safetySafe lifting techniquesCorrecting lifting techniquesLifting with more than one personExamples of manual handlingWho Is It Aimed At? Ideal for employee inductions, refresher training or anyone who will be involved in manual handling as part of their job role.The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.PrerequisitesNo prior knowledge neededTypical Duration30 - 40 minutesHow It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style
Introduction to Working at Height
Falls from a height are among the most common workplace accidents to occur across multiplesectors and are one of the most frequent causes of accidental death and major injuries. This onlinetraining course is the ideal introduction to the subject of Working at Height; packed with currentinformation, from planning and employing safe systems of work and the use of access equipmentto the hazards and risks of working at height.Areas covered• What is working at height• Planning work at height• The work at height hierarchy of control• Hierarchy activity• Safe systems for working at height• Equipment for working at height• Protective/preventative equipment• Equipment selection activity• Rooftops and fragile surfaces• Voids and holes• Situational awareness• Hazard spotting exercise• Risk assessments• Knowing when to cease work• Summary and assessmentWho is it aimed at?This online training course is suitable for all employees, particularly new starter inductions, where a basic understanding of working at height is required.Key details at a glanceDuration: 40 - 90 minutesAssessment: Multiple-choice questionsCertificated: Yes – Highfield Completion Certificate
Infection Prevention and Control
The course:This course is designed to help you, and your business understand how to prevent and control infection and why it is important to do so. Areas Covered:Pathogenic Microorganisms-Combat pathogenic microorganismsChain of InfectionProtect the vulnerableReduce the risk of infectionAddress personal hygienePersonal Protective Equipment-Use PPE effectivelySafely handle waste Who is it aimed for:staff returning to worksenior management & HR teams Typical Duration: 20-40 minutes average How it works:This course can be used as a stand-alone module or as part of an induction programme and may be particularly useful for apprenticesto stay safe in the workplace and prevent infectionto provide a learning resource for staff and create a safe working environment Certification:Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Communication
The Highfield e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication.Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.Areas CoveredThe communication cycleCommunication in different contextsTypes of communicationBarriers to communicationInclusive communicationOvercoming barriers to communicationEffective communication in the workplaceConsequences of ineffective communicationWho Is It Aimed At? Highfield e-learning’s Short Course in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees.The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.PrerequisitesNo prior knowledge needed.Typical Duration20 - 40 minutes.How It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style
Anaphylaxis and Autoinjectors
Highfield’s Anaphylaxis and Autoinjector Short Course is designed to help you understand the risks of a severe allergic reaction and how to administer emergency treatment.The course outlines how anaphylaxis can be caused by a broad range of ‘triggers’, such as insect stings, foods, for example nuts and shellfish, latex and medicines, such as penicillin.Learners will also learn how to recognise the symptoms and identify how to administer first aid to a casualty who is suffering from anaphylaxis.Areas coveredReactions to allergensAnaphylaxisAn employee’s responsibilityAdrenaline autoinjectorsCommon traitsWho Is It Aimed At?Any employee or manager working in an environment where an understanding of anaphylaxis and autoinjectors would be beneficial. This course can be used as a stand-alone module or included in an induction programme.PrerequisitesNo prior knowledge needed.Duration20 to 40 minutes.How It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Accreditation This e-learning course is a Highfield Qualifications accredited programme. More information is available at https://www.highfieldqualifications.com/Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style
Introduction to Environmental Awareness
Our introduction to environmental awareness e-learning course is designedto help learners understand what the environment is and why it is importantto protect it. Learners will learn about different types of pollution, how ithappens and why it is important to prevent it. Learners will come to understandhow reducing our negative impact on the environment will also have benefitsto our health and to the economy. Finally, learners will find out their legalresponsibilities when dealing with waste and the consequences of ignoringthem.Areas covered• What the environmentis and why it is important• What pollution is• The main types of pollution• The costs of pollution to our health, economy and environment• What bioaccumulation is and how it can occur• Environmental aspects and their impacts• The journey pollution takes• Waste, air and water management• Our legal responsibilities when dealing with waste and the consequences of ignoring themWho is it aimed at?All staff, particularly new starters, where a basicunderstanding of the environment is required.Key details at a glanceDuration: 60 - 90 minutesAssessment: Multiple-choice questionsCertificated: Yes – Highfield Completion Certificate
Understanding Stewarding at Spectator Events
The content of this course perfectly matches the knowledge components syllabus of the Highfield Level 2 Award in Understanding Stewarding at Spectator Events (RQF).The course may also be used to underpin the knowledge required of the level 2 NVQ certificate in spectator safety qualification. Please note, this e-learning course does not provide a qualification. Learners need to take training and assessment through an appropriate approved training provider to gain a qualification. Areas coveredPrepare for spectator eventsControl the entry, exit and movement of people at spectator eventsMonitoring spectators and dealing with crowd problemsDealing with accidents and emergenciesWho is it aimed at?The course is useful for anyone looking to work as a steward at spectator events. It may be particularly useful for learners looking to gain a recognised level 2 qualification in spectator safety. PrerequisitesNo prior knowledge neededTypical Duration6 – 7 hours How It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Accreditation This e-learning course is a Highfield Qualifications accredited programme. More information is available at https://www.highfieldqualifications.com/Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style
Spectator Safety
This innovative, multi-device e-learning course provides learners with the knowledge they need to go on to achieve a level 2 understanding stewarding at spectator events qualification in a fun and interactive way. Learners successfully completing this course and its subsequent assessment will achieve the knowledge components of the Highfield Level 2 NVQ Certificate in Spectator Safety (RQF). Please note, this e-learning course does not provide a qualification. Learners need to take training and assessment through an appropriate approved training provider to gain a qualification. Why choose a Highfield course? Highfield e-learning makes the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage. What makes us different is that our e-learning uses:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and styleand much moreWhat does it cover?The content of this course perfectly matches the knowledge components of the Highfield Level 2 NVQ Certificate in Spectator Safety and the Highfield Level 2 Award in Understanding Stewarding at Spectator Events (RQF). The topics covered include:prepare for spectator eventscontrol the entry, exit and movement of people at spectator eventsmonitor spectators and deal with crowd problemsdeal with accidents and emergenciesmanaging conflictsupporting the work of the team and organisation
Emergency First Aid at Work
Highfield’s Emergency First Aid e-learning course gives learners the opportunity to undertake online first-aid training and still go on to achieve the level 3 award in emergency first aid (RQF).The course can replace 2 hours of the 1-day emergency first aid at work (RQF) course or emergency first aid at work at SCQF level 6 course that are run through recognised Highfield Qualifications centres. This e-learning also covers other practical areas of the course, such as CPR, so is great for reinforcing competency and refresher training. Areas coveredUnderstanding the role and responsibilities of a first-aiderAssessing an incidentManaging an unresponsive casualtyRecognising and assisting a choke casualtyManaging a casualty – external bleeding and shockManaging a casualty – minor injuryWho is it aimed at?The course is ideal for any employee or manager who wishes to become an emergency first-aider in the workplace.PrerequisitesNo prior knowledge neededTypical Duration2 hoursHow It WorksOur e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Simply log on to the Highfield Learner Management System (LMS) and work the way through the course, along with the scenarios that provide you with real-life context.Learners are assessed at the end of the course by multiple-choice questions.CertificationLearners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.Accreditation This e-learning course is a Highfield Qualifications accredited programme. More information is available at https://www.highfieldqualifications.com/Why Choose Highfield E-learning?We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.Key elements of our e-learning courses are:interactive exercises/gamingmedia-rich contentinteractive 3D scenarioscontent provided by market leading expertsrelevant photography and illustrationsmulti-generational content and style